Employment Opportunities

Our goal is to attract and retain a motivated and adventurous team of bright individuals to meet the needs of the communities we serve and hold that diversity is key to excellence.

Lead Barista

Position Title: Lead Barista

Reports to: Program Manager

Classification: Seasonal, Hourly, Part-Time or Full-Time. Looking for morning and afternoon availability.

Position Summary: QCafé is our job-training and supportive employment program located on campus at UC Hastings College of Law. Under the general supervision of the Program Manager, the Barista is responsible for daily operations, ensuring exceptional customer service, training volunteers and Job Training participants, maintaining inventory and preparing all orders to professional standards. QCafé is open Monday-Friday and closed on major holidays.

Our Mission: We believe in a world where all people have a safe, decent, and affordable home. Toward this vision, we prevent homelessness for the LGBTQ, HIV/AIDS, Senior, and Disabled communities by protecting the housing we already have, providing resources to secure new housing, and promoting public policy to increase opportunity for all.

About Us: Founded in 2004, Q Foundation has been at the forefront advocating for the housing needs of the LGBTQ and HIV communities, having prevented or ended homelessness for almost 5000 households and have a successful track record of passing local legislation to curb displacement and homelessness. Our programs include:

  • Homelessness Prevention and Rapid Re‐Housing: housing case management, affordable housing application assistance, tenant's rights counseling and landlord mediation.
  • Financial Services: back-rent, security deposits, emergency hotel vouchers, short-, medium- and needs-based rental subsidies.
  • Job Training and Supportive Employment: QCafé is our job training and supportive employment site located on campus at UC Hastings College of Law.
  • Public Policy Advocacy: Imagine and successfully advocate achieving public policy that removes barriers to housing for all people.

Key Responsibilities:

  • Ensure the provision of excellent customer service to the students and staff at UC Hastings
  • Responsible for coffee bar set-up and close down, as well as opening or closing the inventories
  • Provide our guests with friendly and welcoming service
  • Prepare all drinks to QCafé standards every time
  • Keeping the coffee bar beverage dispensing efficient and clean
  • Train rest of the team to achieve high product standards
  • Adhere to follow local safety and health regulations
  • Keep the coffee bar stocked
  • Be ready and willing to help other team members as situations arise
  • Be available to fill in as needed to ensure the smooth and efficient operation of the Cafe as directed by management or supervisors
  • Train, and supervise volunteers and Job Training participants
  • Maintain inventory and order / stock supplies
  • Responsible for cash procedures, receipts, and deposits of the QCafé
  • Other duties as assigned

Required Qualification Skills:

  • Café or restaurant experience preferred
  • Possession of food safety certification or ability to obtain
  • Cash handling experience preferred
  • Proven track record of the highest level of customer service; organized and detail‐oriented
  • Ability to work with minimal‐to‐moderate supervision
  • Self‐motivated and able to motivate others
  • Ability to multi-task and thrive in a high energy, fast-paced environment; flexible and reliable
  • Proactive, positive approach to problem-solving
  • Commitment to agency mission and activist principles to achieve social change and economic justice
  • Bilingual English/Spanish a plus

How to Apply: Please send your resume and a thoughtful letter of interest to the attention of Hiring Manager by email only at info@theqfoundation.org. Please use "Lead Barista" as your email's subject. No phone calls or drop‐offs please.

Q Foundation is an equal opportunity employer committed to maintaining a culturally diverse work environment. Individuals with diverse personal experiences, people of color, bilingual English‐Spanish speakers, lesbian, gay, bisexual and transgender individuals, women, and people living with HIV/AIDS or other disabilities are particularly encouraged to apply.

Housing and Health Case Manager III

Position Title: Housing and Health Case Manager III

Reports to: Program Manager

Classification: Full-Time

Position Summary: Due to budget growth, we are adding to our dynamic team. Under the direction of the Program Manager, the Housing and Health Case Manager III is a senior member of the case management team and is primarily responsible for ensuring smooth, timely and accurate case management of our members. Using established standards, business rules, and policies as guidance, the Housing and Health Case Manager will act as the first point of contact for new and existing members and will interface with colleagues, maintain member confidentiality, and promote a sense of pride and professionalism at all times.

Our Mission: Q Foundation believes in a world where all people have a safe, decent, and affordable home and is at the forefront of advocating for the housing needs of the LGBTQ, HIV+, senior, and disabled communities.

About Us: Founded in 2004, Q Foundation has been at the forefront advocating for the housing needs of the LGBTQ and HIV communities, having prevented or ended homelessness for almost 5000 households and have a successful track record of passing local legislation to curb displacement and homelessness. Our programs include:

  • Homelessness Prevention and Rapid Re‐Housing: housing case management, affordable housing application assistance, tenant's rights counseling and landlord mediation.
  • Financial Services: back-rent, security deposits, emergency hotel vouchers, short-, medium- and needs-based rental subsidies.
  • Job Training and Supportive Employment: QCafé is our job training and supportive employment site located on campus at UC Hastings College of Law.
  • Public Policy Advocacy: Imagine and successfully advocate achieving public policy that removes barriers to housing for all people.

Key Responsibilities:

  • Conduct screening interviews with applicants seeking admission to programs and services. Confer with referral agents and other internal personnel concerning prospective members, and requesting written background information when necessary.
  • Process admitted members via orienting them to programs and services. Explaining applicable rules and regulations. Obtaining signatures on required documents. Initiating case file folders.
  • Refer ineligible applicants to other, more appropriate community agencies and institutions.
  • Provide case management to develop housing and health plans, including increasing income, budgeting, tenant's rights counseling and landlord mediation, and behavioral health needs.
  • Coordinate new and existing services for members through outside service providers.
  • Monitor individual housing plan with appropriate goals, objectives and timelines.
  • Set appropriate boundaries with members; observe confidentiality protocols.
  • Maintain all necessary client information including immediately and accurately entering case notes, enter service activities and outcomes on a daily basis with weekly review.
  • Maintain ongoing contact with current and prospective referral sources, which is sufficient to ensure referrals at an adequate level to maintain program integrity.
  • Ensure the overall maintenance and security of open and closed files as assigned.
  • Prepare and maintain required statistical reports as assigned.
  • Participate in staff meetings, training workshops, and community meetings as assigned.
  • Work occasional evenings and weekends as needed for programmatic activities.
  • Other responsibilities as assigned to support specific needs.

Required Qualification Skills:

Successful characteristics of our organization members include attention to detail, math skills, people skills, empathy, humor, creative and assertive problem solving, diligence, patience, responsibility, intelligence, knowledge, adaptability.

  • Advanced Degree in social work, health, counseling, law, or related field.
  • At least 5 years' case management experience, housing experience preferred.
  • Experience working with people in crisis.
  • Knowledge of local services, including homeless, HIV/AIDS, behavioral, and LGBTQ services.
  • Must have strong administrative skills that include computer and office skills.
  • Clear and concise verbal, written and presentation skills. Strong interpersonal skills.
  • Outcomes-oriented and creative organizational and time management skills.
  • Demonstrated ability to work in a courteous and professional manner with and within a diverse setting, including homeless, senior, disabled, behavioral health needs, and people from diverse ethnic, cultural, economic, sexual orientation and gender identity communities.
  • Excellent teamwork and cooperation skills and able to maintain strong working relationships.
  • Ability to work independently, take initiative, and prioritize duties.
  • Commitment to the ideals and goals of a modern activist housing and human rights organization.
  • English language proficiency required: Bilingual English/Spanish is a strong determining factor.

Benefits:

  • Health, dental, vision, life, and disability insurance
  • Employer-matched retirement plan
  • Tuition Reimbursement
  • 32 paid days off for holiday and vacation, including the day after Pride, Election day, and winter break week
  • Additional 9 days sick time off
  • Paid sabbatical following 5 years of employment

How to Apply: Please send your resume and a thoughtful letter of interest to the attention of Hiring Manager by email only at info@theqfoundation.org. Please use "Housing and Health Case Manager III" as your email's subject. No phone calls or drop‐offs please.

Q Foundation is an equal opportunity employer committed to maintaining a culturally diverse work environment. Individuals with diverse personal experiences, people of color, bilingual English‐Spanish speakers, lesbian, gay, bisexual and transgender individuals, women, and people living with HIV/AIDS or other disabilities are particularly encouraged to apply.

Be a VolunQueer

We are always on the lookout for individuals who are looking to be of service to the LGBTQ community while acquiring skills that can help you transition into being a productive member of the workforce. Whether you want to serve drinks at the QCafé or volunteer on our behalf at San Francisco street fairs, your service is very much appreciated.

Sign up as a VolunQueer

Please fill out this form and make sure to specify which department you want to volunteer for. No experience is necessary. Being a VolunQueer serves as a job training opportunity. Currently, the available departments that need volunteers are:

  • QCafé: Be part of the team that serves food and beverages are our coffee shop at Hastings Law School.
  • Special Events: Be of service at San Francisco street fairs while meeting new people at designated booths.
  • Administration: We are always on the lookout for receptionists and personnel who are willing to help us with office operations like processing paperwork, handling clients, coordinating correspondences, etc.
  • Fundraising: Join the team in building ideas that can bring as many dollars as we can in the streets or at formal events.
Volunteer Interest Form
When are you normally available ? Example, Saturdays and Sundays, M-F 9am-6pm, etc.
Sending

350 Golden Gate Avenue, San Francisco CA 94102    T (415) 552.3242     F (415) 561.9940     info@theqfoundation.org 


Get updates on affordable housing leads, news, updates, and opportunities to be of service to the LGBTQ+, Senior and Disabled communities.